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Powered by FutureProof LLC
Not a chatbot. A governed agent trained on your knowledge base, wired to your systems, and built with escalation rules, data boundaries, and clear controls from day one.
Deploy on web, connect messaging channels, and extend via API. Train the agent on your knowledge base and tune it for the workflows that matter to your business.
Capture inbound demand with structured fields, scoring, and instant CRM sync.
Answer customer and internal questions from approved sources around the clock.
Book meetings, route conversations, and hand off to humans with full context.
Every conversation is logged, measured, and available for reporting.
The agent should not guess. We implement escalation rules, constrained answers, and data boundaries aligned to your risk profile — so it's ready for production, not just demos.
Every FP Agent ships with the controls enterprise teams need: source grounding, handoff logic, integration hooks, and full auditability. No black boxes.
Knowledge grounding
Answers tied to approved sources and your docs. The agent cites its sources and refuses to speculate beyond what it knows.
Handoff rules
Escalate to humans when confidence is low, topics are sensitive, or the user explicitly requests a person.
Data boundaries
Define what data the agent can access, what it can share, and where it should refuse to answer. Aligned to your compliance requirements.
Tone & brand control
Set voice, personality, and response style so the agent represents your brand consistently across every conversation.
Integrations
Webhooks, CRMs, calendars, ticketing, and workflow automation. Connect the agent to your existing stack.
Reporting
Conversation logs, lead outcomes, resolution rates, and deflection metrics — all in one dashboard.
Testing & QA
Pre-deployment test suites, edge case scenarios, and ongoing evaluation to catch drift before users do.
Release gates
Staged rollout with approval checkpoints. Ship to internal users first, then expand to external audiences.
We follow a structured build process that gets your agent live fast — without cutting corners on governance, testing, or integration quality.
Map use cases, define knowledge sources, set tone and brand rules, identify integrations.
Train on your knowledge base, configure lead capture, connect CRM and calendar, set handoff rules.
Run QA suites, test edge cases, validate escalation paths, and deploy to internal users first.
Go live on web, messaging, or API. Monitor transcripts, track outcomes, iterate on quality.
Typical timeline: 2–4 weeks from kickoff to deployed agent. Enterprise builds with complex integrations may take 4–6 weeks.
The agent lives wherever demand happens — your website, messaging channels, internal tools, or custom applications via API.
Drop a widget on any page. The agent answers questions, captures leads, and books meetings without visitors leaving your site.
Connect to Slack, Teams, SMS, WhatsApp, or any messaging platform your audience uses.
Extend the agent into your own products, internal tools, and custom workflows via a clean REST API.
We don't ship a generic bot. For production, we configure tone, knowledge sources, lead capture, integrations, and escalation rules to fit how your business actually works.
The agent learns from your approved sources — product docs, FAQs, sales materials, internal wikis — and updates as your content changes.
Wire the agent into your CRM, calendar, helpdesk, and internal tools so actions happen automatically.
CRM sync
Push leads, update contacts, and trigger sequences in Salesforce, HubSpot, or your CRM.
Calendar booking
Check availability, book meetings, and send confirmations — no human intervention.
Helpdesk routing
Create tickets, assign by topic, and escalate with full conversation context.
Custom webhooks
Trigger any downstream workflow when specific conversation events occur.
Chatbots follow scripts. The FP Agent reasons over your knowledge base, captures structured data, integrates with your systems, and escalates to humans with full context when needed.
It says so. The agent is configured to refuse speculation and escalate to a human when confidence is low or the topic falls outside its knowledge boundaries.
Most agents go live in 2–4 weeks. Complex enterprise builds with multiple integrations and compliance requirements typically take 4–6 weeks.
Yes. You define tone, personality, response boundaries, banned topics, and approval rules. The agent operates within the guardrails you set.
CRMs (Salesforce, HubSpot), calendars (Google, Outlook), helpdesks (Zendesk, Intercom), messaging platforms (Slack, Teams), and any system with a webhook or API.
Yes. Full transcripts, outcome tags, and performance metrics are available in a dashboard. You can audit any conversation at any time.
Tell us your use case and we'll show you what the agent looks like trained on your knowledge, wired to your systems, and governed for production.